This guide will walk you through retrieving information from NEST prior to running your payroll.

The following information can be retrieved from NEST.


  • Retrieve NEST Setup: Updates any changes to your NEST groups or pension setup. This will also create any new groups or payment sources which have been setup on the NEST portal.
  • Retrieve Opt-outs: Retrieves opt out dates for employees who have chosen to leave the scheme within 6 weeks of becoming a member.
  • Retrieve Ceased Contributions: Retrieve pension end dates for any employees who have chosen to leave the scheme after being a member for greater than 6 weeks.
  • Retrieve Contributions Schedule: Stores the contribution schedules which are required for approving payments.

Each of the above messages can be retrieved individually by navigating to Auto Enrolment > NEST Submissions. However, it’s advisory to carry out all of these submissions prior to each payroll run, therefore you can use the Auto Enrolment > NEST Submissions > Retrieve All menu item to retrieve all messages.


Once the request for information has been submitted, the software will report “Successful but awaiting processing”. At this stage navigate to Auto Enrolment > Retrieve Pending Submissions and retrieve the response.


A little bit about us...


Qtac, a recognised payroll solutions provider in the UK, has been serving businesses for 30 years. Specializing in both payroll software and outsourced payroll services, Qtac caters to small businesses, large corporations, and payroll bureaux. Our software, recognised by HMRC, streamlines the payroll process, featuring RTI submissions, workplace pensions management, and a cloud-based portal for payslips and employee self-service. This software is supported by top-tier customer assistance, ensuring a smooth payroll experience.


Additionally, Qtac offers tailored ‘white-labelled’ outsourcing services. These services are particularly attractive to accountancy firms, as they save time, reduce stress, and mitigate payroll-related risks. By outsourcing to Qtac, companies can be confident in the knowledge that their payroll needs are being expertly managed.


Qtac's solutions are not just about functionality; they are about building long-lasting relationships with clients, offering them a combination of technology and expertise. Their commitment to adapting to client needs and providing reliable, efficient services has established Qtac as a trusted name in the payroll solutions sector in the UK. In essence, Qtac simplifies and enhances the payroll process for a diverse range of clients, ensuring compliance, efficiency, and customer satisfaction. 



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